Privacy Policy

1. Introduction

rs7862 ("we", "us", "our" or "the Platform") is committed to protecting the privacy and personal data of all users who access or register on the rs7862 platform at rs7862.cam. This Privacy Policy sets out in clear, formal terms how we collect, process, store, share and safeguard personal information in connection with your use of the Platform.

This Policy applies to all personal data collected through the rs7862 website, mobile site, user account system, customer support channels and any associated services. By registering an account on rs7862 or by continuing to use the Platform, you acknowledge that you have read this Privacy Policy and that you consent to the data-processing practices described herein, to the extent that such consent constitutes a valid legal basis under applicable law.

This Policy should be read in conjunction with the rs7862 Terms & Conditions, which govern your overall use of the Platform. Where there is a conflict between this Policy and the Terms & Conditions on a matter of data processing, this Privacy Policy shall prevail.

2. Definitions

The following definitions apply throughout this Privacy Policy:

• "Personal Data" — any information relating to an identified or identifiable natural person, including name, contact details, identification documents, device identifiers and financial transaction data.
• "Processing" — any operation performed on Personal Data, including collection, recording, storage, retrieval, use, disclosure, erasure or destruction.
• "Data Controller" — the entity that determines the purposes and means of processing Personal Data. For the purposes of this Policy, the Data Controller is the operator of rs7862.
• "Data Processor" — a third party that processes Personal Data on behalf of the Data Controller, such as payment service providers, KYC verification vendors and cloud infrastructure providers.
• "Consent" — a freely given, specific, informed and unambiguous indication of agreement to the processing of Personal Data.
• "KYC" — Know Your Customer identity verification procedures conducted in accordance with the Platform's compliance obligations.
• "User" / "you" — any individual who accesses, browses or holds a registered account on the Platform.
• "Platform" — the rs7862 website, mobile site and associated services accessible at rs7862.cam.

3. Data Controller

The Data Controller responsible for Personal Data processed in connection with the rs7862 Platform is the operator of rs7862.cam. For all data-related enquiries, please contact us using the details set out in Section 17 of this Policy.

Where rs7862 engages third-party Data Processors to perform processing activities on its behalf — such as payment processing, identity verification, fraud prevention and cloud data storage — those processors act strictly under contractual instruction from rs7862 and are not permitted to process your data for their own purposes.

4. Data We Collect

rs7862 collects Personal Data in the following categories, depending on your interactions with the Platform:

4.1 Registration & Account Data

• Full legal name;
• Date of birth;
• Email address;
• Mobile telephone number;
• Username and encrypted password;
• Country and city of residence (e.g., Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan or Peshawar).

4.2 Identity Verification (KYC) Data

• Government-issued photo identification (e.g., CNIC, passport);
• Proof of address documentation;
• Source of funds documentation (where requested);
• Selfie or live-check images (where required by the KYC process).

4.3 Financial & Transaction Data

• Deposit and withdrawal transaction records;
• Payment method details (e.g., bank account identifiers, mobile wallet account references — see Section 8);
• Account balance history;
• Betting and gaming transaction records.

4.4 Technical & Usage Data

• IP address and approximate geolocation derived from IP;
• Device type, operating system and browser information;
• Session data, page interaction logs and navigation paths;
• Cookie identifiers and similar tracking technologies (see Section 9).

4.5 Communications Data

• Records of communications with the rs7862 support team via live chat, email or help centre;
• Feedback, complaints and dispute records.

4.6 Responsible Gambling Data

• Records of any responsible-gambling tool activations, including self-exclusion requests, deposit limit settings, loss limits and session time limits;
• Records of any interaction with the responsible-gambling support team.

5. Lawful Basis for Processing

rs7862 processes Personal Data only where a lawful basis exists. The applicable lawful bases are:

6. How We Use Your Data

rs7862 uses the Personal Data it collects for the following purposes:

6.1 Platform Operation

To create and maintain your Account; to process deposits and withdrawals; to settle bets and casino-game sessions; and to administer your participation in promotions and the VIP programme.

6.2 Identity Verification & Compliance

To conduct KYC identity verification; to comply with anti-money laundering (AML) obligations; to verify your age and eligibility to use the Platform; and to meet any other applicable legal or regulatory requirements.

6.3 Security & Fraud Prevention

To detect, investigate and prevent fraudulent activity, multiple-account registration, bonus abuse and other prohibited conduct as defined in the Terms & Conditions; and to protect the integrity of the Platform and the interests of all users.

6.4 Customer Support

To respond to your enquiries, complaints and support requests via live chat, help centre and email; and to maintain records of communications for quality-assurance and dispute-resolution purposes.

6.5 Communications & Marketing

To send you service-related notifications (e.g., account verification, deposit confirmations, withdrawal updates); and, where you have consented or where a legitimate interest applies, to send you promotional communications about bonuses, new features and sports-betting offers relevant to Pakistani users — including PSL, ICC tournament periods and other events of local interest.

You may withdraw consent to marketing communications at any time by contacting support or using the unsubscribe mechanism in any marketing email.

6.6 Responsible Gambling

To administer responsible-gambling tools including self-exclusion, deposit limits, loss limits and session time reminders; and to identify patterns of play that may indicate gambling harm, so that appropriate support can be provided.

6.7 Platform Improvement

To analyse usage patterns, technical performance and user experience data for the purpose of improving the Platform's features, speed, reliability and content — including the betting markets and live casino sections accessed by users across Pakistan.

7. Data Sharing & Disclosure

rs7862 does not sell your Personal Data to third parties. Your data may be shared in the following limited circumstances:

• Service Providers (Data Processors): Third parties engaged by rs7862 to perform services on its behalf, including payment processors, KYC and AML verification providers, cloud infrastructure providers and customer-support software providers. These processors are bound by contractual data-processing agreements and may not use your data for their own purposes.
• Regulatory and Legal Authorities: Where required by applicable law, court order, or the lawful request of a competent regulatory or law-enforcement authority, rs7862 may disclose Personal Data without prior notice to you.
• Fraud Prevention and Financial Crime: rs7862 may share data with fraud-prevention organisations, financial crime units and, where applicable, cross-platform self-exclusion databases, where there is a legitimate interest or legal obligation to do so.
• Corporate Transactions: In the event of a merger, acquisition, reorganisation or sale of assets involving the operator of rs7862, Personal Data held by the Platform may be transferred as part of that transaction, subject to the terms of this Policy continuing to apply.

8. Payment Data & KYC Processing

When you make a deposit or withdrawal on rs7862, payment transaction data is processed in accordance with the requirements of the applicable payment service provider and the Platform's AML compliance framework. rs7862 does not store full payment-card numbers or complete bank account details on its own servers; such information is handled by the relevant payment processor subject to their own security standards.

KYC identity documents submitted to rs7862 (including CNIC copies, passport scans and proof-of-address documents) are processed and stored by rs7862 and/or its appointed KYC-verification Data Processor for the purposes of identity verification, age confirmation and AML compliance. These documents are retained for the period specified in Section 10 of this Policy.

Pakistani users should note that submitting a CNIC to rs7862 constitutes the provision of personal data to an offshore platform that is not regulated by Pakistani authorities. This is your decision to make independently. rs7862 takes appropriate technical and organisational measures to secure KYC documentation against unauthorised access or disclosure.

9. Cookies & Tracking Technologies

rs7862 uses cookies and similar tracking technologies (including session tokens, local storage and pixel tags) to operate and improve the Platform. The categories of cookies used are described below:

• Essential Cookies: Required for the Platform to function, including session authentication, login state and security tokens. These cannot be disabled without impairing Platform functionality.
• Functional Cookies: Used to remember your preferences, such as language settings, odds-format preferences and display options.
• Analytics Cookies: Used to collect aggregated and anonymised data about how users interact with the Platform, enabling rs7862 to identify and improve areas of poor performance or usability.
• Fraud-Prevention & Security Cookies: Used to detect and prevent fraudulent activity, bot usage and multi-accounting.

You may manage cookie preferences through your browser settings. Disabling essential cookies will impair your ability to use the Platform. rs7862 does not use third-party advertising cookies or share cookie data with advertising networks for behavioural targeting purposes.

10. Data Retention

rs7862 retains Personal Data only for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required or permitted by applicable law. The following general retention principles apply:

• Account Data: Retained for the duration of your Account and for a minimum of five (5) years following Account closure, in accordance with AML and financial record-keeping obligations.
• KYC Documentation: Retained for a minimum of five (5) years following Account closure or the date of the last regulated transaction, whichever is later.
• Transaction Records: Retained for a minimum of five (5) years following the date of the transaction.
• Support Communications: Retained for a period of three (3) years following the resolution of the relevant enquiry or dispute.
• Responsible Gambling Records: Self-exclusion and related records are retained for the duration of the applicable exclusion period plus a minimum of five (5) years thereafter.
• Technical and Analytics Data: Retained in aggregated or anonymised form indefinitely; raw session logs are retained for up to 12 months.

Upon expiry of the applicable retention period, Personal Data is securely deleted or irreversibly anonymised, except where retention is required by a subsisting legal obligation.

11. Data Security

rs7862 implements appropriate technical and organisational measures to protect Personal Data against unauthorised access, disclosure, alteration, loss or destruction. These measures include:

• Encryption of data in transit using industry-standard TLS protocols;
• Encryption of sensitive data at rest;
• Access controls limiting Personal Data access to authorised personnel on a need-to-know basis;
• Two-factor authentication for account access;
• Regular security assessments and monitoring of the Platform infrastructure;
• Contractual requirements imposed on Data Processors to maintain equivalent security standards.

Notwithstanding these measures, no data transmission over the internet is completely secure, and rs7862 cannot guarantee the absolute security of Personal Data transmitted to or from the Platform. Users are responsible for maintaining the security of their account credentials. You must notify rs7862 support immediately if you suspect that your Account has been compromised.

12. International Data Transfers

rs7862 operates internationally and may transfer your Personal Data to servers and Data Processors located outside your country of residence, including outside Pakistan. Where such transfers occur, rs7862 takes steps to ensure that the receiving jurisdiction or recipient provides an adequate level of data protection, or that appropriate contractual safeguards — such as standard data-protection clauses — are in place.

Pakistani users should be aware that transferring personal data to an offshore platform means that Pakistani data-protection regulations may not directly apply to all aspects of that processing. By registering on rs7862, you acknowledge this cross-border transfer of your data.

13. Your Rights

Subject to applicable law and the specific circumstances of the processing, you may have the following rights in respect of your Personal Data held by rs7862:

• Right of Access: To request a copy of the Personal Data rs7862 holds about you.
• Right of Rectification: To request correction of inaccurate or incomplete Personal Data.
• Right of Erasure: To request deletion of your Personal Data, subject to legal retention obligations (e.g., AML record-keeping requirements).
• Right to Restrict Processing: To request that rs7862 restrict the processing of your Personal Data in certain circumstances.
• Right to Data Portability: To receive your Personal Data in a structured, commonly used and machine-readable format, where technically feasible and legally applicable.
• Right to Object: To object to processing based on legitimate interests, including direct marketing.
• Right to Withdraw Consent: Where processing is based on consent, to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise any of the above rights, please contact rs7862 support using the details in Section 17. rs7862 will respond to all valid data-rights requests within a reasonable timeframe. rs7862 reserves the right to verify your identity before fulfilling a data-rights request.

14. Children & Minors

The rs7862 Platform is strictly for use by adults only. rs7862 does not knowingly collect Personal Data from individuals under the minimum required age of 18, or such higher age as may be required by the applicable operator/licence jurisdiction. If rs7862 becomes aware that Personal Data has been collected from a minor, that data will be deleted immediately and the Account will be closed.

If you are a parent or guardian and believe that a minor has registered an Account or provided Personal Data to rs7862 without your consent, please contact rs7862 support immediately via the contact details in Section 17.

15. Responsible Gambling & Data Processing

rs7862 processes certain categories of usage data — including betting frequency, bet sizes, session duration and account activity patterns — for the purpose of identifying potential gambling-harm indicators. This processing is conducted under a legitimate interest in protecting user welfare and, where applicable, under legal obligations associated with the Platform's operating licence.

Where rs7862 identifies patterns consistent with problem gambling, the Platform may contact you directly with responsible-gambling information, apply account-level interventions, or restrict access to certain features. This processing is carried out in your interest and in accordance with responsible-gambling best practices.

Records of self-exclusion requests and other responsible-gambling tool activations are retained for an extended period (see Section 10) to prevent a user who has self-excluded from re-registering in circumvention of that self-exclusion. This retention is in the user's interest and is not used for marketing purposes.

For full details of the responsible-gambling tools available on rs7862, including self-exclusion, deposit limits, loss limits and session reminders, please visit the Responsible Gambling page.

16. Policy Amendments

rs7862 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, data-processing practices, or Platform features. Where a material change is made to this Policy, rs7862 will use reasonable endeavours to notify registered Users via the email address associated with their Account or via an in-Platform notification prior to the change taking effect.

The updated Policy will be published on this page with a revised "last reviewed" date. Your continued use of the Platform following publication of an updated Policy constitutes your acknowledgement of the updated terms. If you do not accept any amendment to this Policy, your sole remedy is to close your Account and cease using the Platform.

17. Contact Us

For all privacy-related enquiries, data-rights requests, or questions about this Privacy Policy, please contact rs7862 through the following channel:

Note: The email address above is displayed as plain text only. rs7862 does not provide clickable email links. Please copy the address manually into your email client to send your request.